What is a Bond Cleaning


Whether if you call it a bond cleaning, an end of lease cleaning or an exit cleaning; chances are you’ll have to perform one when you move out of your property. It’s a legal requirement of your tenancy and the process for which you’ll get your bond refunded. If you’re new to renting or just want to get caught up on the ins-and-outs of ending your tenancy, this guide will walk you through the bond refund process and fully answer the question,

“What is a bond cleaning”?

A bond cleaning, also known as an exit cleaning, is the comprehensive cleaning of your rental property at the end of your lease. The purpose of the bond clean is to restore the property to the original condition when first moved in. If the real estate agent determines that there is any damage to the property or that it still requires cleaning, a claim may be lodged against your bond.

The bond refund process

At the start of your lease, the real estate agent or landlord will lodge your bond (usually 4-weeks rent) with Fair Trading in NSW or the Residential Tenancies Bond Authority in Gold Coast. It will remain in the trust for the duration of your lease, until your agent makes a bond claim. If you’ve never gone through the refund process, here’s how it works:

1. Document initial condition report The initial condition report is the document both the tenant and the estate agent complete at the start of a tenancy. This report documents the state of the property when you first moved in on a room-by-room basis. It is expected that you will leave the property in the same condition when you first moved in, aside from fair wear and tear.

2. Complete your tenancy As the end of your lease approaches, it’s time to repair any outstanding damage to the property and complete the bond clean.

3. Perform final inspection Once the tenancy ends, the real estate agent or landlord will perform a final inspection of the property. The purpose of this is to check off each item documented in the initial condition report.

4. Release of bond refund If everything is in order, the real estate agent or landlord can either release the funds or make a claim against your bonds electronically with Rental Bonds Online in NSW or RTBA Online in Victoria.

Bond cleaning requirements

The level of cleanliness isn’t open to interpretation; your estate agent will set out specific bond cleaning requirements that must be met. If the bond clean doesn’t meet the estate agent’s standard, you may lose some or all of your bond deposit. Your real estate agent should provide an end of lease cleaning checklist for you to work through. As a general guide, the below points are important aspects of a bond clean.

Steam cleaning carpets: In most cases, carpets are required to be professionally steam cleaned. You may have to show the receipt from the contractor as proof of a professional clean.

Oven and range hood: Depending on use, grease build-up can be mild to severe. Oven cleaning alone will take up to an hour for degreasing agents to work their magic. Don’t forget to clean the range hood filter and exhaust.

Walls and skirting boards: Remove any marks from walls and dust all skirting boards.

Curtains, venetians and blinds: Dust, wipe down or wash any types of blinds – wooden or fabric.

Windows and window sills: Remove dust build up and any dead insects window frames, window sills and all other fittings etc.

Shelves and drawers: Wipe out all drawers and dust the tops of any cupboards.

Exhaust fans and ceiling fans: Remove dust from accessible exhaust and ceiling fans.

Floors: Wash all non carpeted floors and remove marks.

Bathroom: Clean toilet, bath, shower recess, remove built up soap residue, clean sink and all tapware.


Professional bond cleaners

Now that you know the importance of a bond clean, it’s time to decide if you want to do it on your own or hire professionals. We can help you to organise a professional end of lease cleaning for your property and leave your landlord feeling satisfied with your time in their property. All of the cleaners we use are insured and understand the importance of a thorough deep clean at the end of a tenancy.


The Bond Cleaning Gold Coast provides several services:



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